Product

Call Tracking

Call Tracking enables evaluating the effect from internet-advertisement offline and improving the quality of operation in your call-center.

from £3/month

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Advantages of KOMPaaS.tech Call Tracking

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Reasonable price for small business

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Call Tracking can be easily integrated

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"Pure" numbers

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Single telecom-platform for all solutions

CRM system integrations and more

  • Microsoft Teams

    Integrate Microsoft Teams with KOMPaaS telephony. Manage communications with any users via chat and phone directly within the Teams workspace.

  • Kommo

     

    Use the intuitive Kommo interface to track each customer’s progress, monitor task statuses, and control overall sales performance through integration with KOMPaaS telephony.

  • MiniCRM

     

    Increase efficiency by integrating KOMPaaS telephony with MiniCRM — an all-in-one CRM for optimizing sales, prioritizing leads, managing customers, and support.

  • Odoo

    Synchronize calls, messages, and customer data in your CRM. Integration of KOMPaaS telephony with Odoo CRM helps efficiently track leads and increase the number of successful deals.

  • Bitrix24

     

    Automate lead processing, calls, and messaging with the ready-made integration of KOMPaaS Virtual PBX and Bitrix24 CRM.

  • Altegio

     

    Enhance customer interactions by integrating KOMPaaS Virtual PBX with Altegio CRM. Automate communications, record calls, and manage requests within a single system.

  • SAP Business One

     

    Improve customer experience with the SAP Business One integration module. By integrating this CRM with KOMPaaS telephony, request handling becomes more accurate and traceable.

  • Make

    Build automated integration scenarios using Make and KOMPaaS. Connect CRMs, messengers, and business services without coding.

  • Slack

    Receive automatic notifications about calls, SMS, speech analytics results, and other telecom platform events in the Slack corporate messenger through integration with KOMPaaS telephony.

  • Telegram

    Manage customer conversations in Telegram and receive notifications about events on the KOMPaaS platform directly in the messenger.

  • WhatsApp

    Integrate WhatsApp into your workflows: communicate with customers, record conversations, and automate responses using the KOMPaaS.tech platform and the popular messenger.

  • Viber

    Add Viber as a communication channel to expand customer engagement capabilities. Manage chats and notifications within a unified KOMPaaS interface.

  • Facebook Messenger

    Use Facebook Messenger to interact with customers via a ready-to-use integration with the telecom platform KOMPaaS. Receive and process customer messages in your preferred channel.

  • RCS

    Leverage RCS messaging capabilities within the KOMPaaS telecom platform. Interactive RCS messages enable instant communication with customers and significantly speed up response times when quick feedback is required.

  • SMS

    Use SMS as a customer communication channel. Track customer interactions via SMS within a single KOMPaaS interface.

  • Email

    Use email as a communication channel with your customers. The KOMPaaS telecom platform supports email integration, expanding your communication capabilities.

  • Google Sheets

    Export data on KOMPaaS platform events to Google Sheets. Analyze call data, SMS, and messaging interactions in a format convenient for you.

  • Webhooks | API Integrations

     

    Receive notifications in third-party applications via webhooks about events occurring on the KOMPaaS telecom platform. Transfer real-time data on the system’s key events.

Steps of efficiency-evaluation of advertisement

Monitoring efficiency of different sales channels
Identify less effective advertisement channels
Redistributing budget in order to get more revenue

Direct "pure" virtual telephone number is activated by you free of charge

We give you an opportunity to choose a telephone number not only by category: from standard to exclusive, but also called "pure" numbers: those numbers, which did not receive any incoming calls during the last 3 months. You can select the number on the website in accordance with the amount of calls to this number during the last 90 days. "Less than 10", "Less than 100", "More than 100".



Number of calls:

< 3
3 - 10
10 - 100
100 <

Who can be intrested in Call Tracking?

Business-owners
  • - Analyzing activity of departments and the overall company performance
  • - Evaluation of investments
  • - Optimization of business-processes
Marketing and advertisement department
  • - Evaluation and comparison of offline and online advertisements
  • - Enhancing efficiency of advertisement campaigns based on reliable analytics
Customer support service
  • - Evaluate the quality of service and the efficiency of your managers
  • - Monitor the number of calls, not answered by your managers
Call tracking is for £3/month
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Answers to your questions