How does it work?
An operator can pause any incoming or outgoing call after the connection is established to have a conversation on another line or cut off unwanted noises or sounds. While the call is on hold, the client listens to music or announcements that can be set up for a certain number or scenario.
What is it for?
Convenient switching between two conversations
No unwanted experiences or details for the clients
Taking time to clarify the details of customer issues
Activate function
Activate the function independently according to the installation instructions
Set up