Functions
Call recording
A Virtual PBX feature that allows you to record internal, external, and mobile subscribers calls.
OrderWhat is it for?
You can listen to all conversations with clients, clarify controversial points and take appropriate action. The recording of conversations is also strong evidence in court provided that the client was warned in advance that his call is being recorded.
Advantages
It increase customer loyalty through analysis of their preferences
Allows better control of employees performance
Serious benefits in conflictual situations
The client having knowledge that the conversation is being recorded, behaves more respectfully
Possibility of call records in queue and in the conference
Tariff
Activate function
Activate the function independently according to the installation instructions.
Set up