Functions

Call recording

A Virtual PBX feature that allows you to record internal, external, and mobile subscribers calls.

What is it for?

You can listen to all conversations with clients, clarify controversial points and take appropriate action. The recording of conversations is also strong evidence in court provided that the client was warned in advance that his call is being recorded.

Advantages

  • It increase customer loyalty through analysis of their preferences

  • Allows better control of employees performance

  • Serious benefits in conflictual situations

  • The client having knowledge that the conversation is being recorded, behaves more respectfully

  • Possibility of call records in queue and in the conference

Tariff

Subscription fee
Monthly fee:
£5.9

Activate function

Activate the function independently according to the installation instructions.

Set up