Solution
Chatbot is processing requests at night by 30% more than usual
Increase your sales by supporting Chatbot 24 hours a day!
Purchasing day and night
Imagine that you are arriving home after work and you are going to place an order in a web-shop or register for a course. You are entering the website of the interested company. Suddenly you have a question and not having an answer, it is difficult to make a decision. You are trying to fill in the form on the site... No reaction. You would like to make a phone-call, no answer. The working day has ended. Some companies lose clients in such a way.
Use a Chatbot to your business during at night
It answers the questions
Works also on holidays
Always available
Always positive
- Annual savings can be $174 000 000 000 by using Chatbots
Based on research, Chatbots enable budget savings, mostly in insurance, finance, sales and support.
- 57% of businessmen are sure that Chatbots increase ROI
According to an Accenture survey top-managers and technical directors are aware about it.
- 50% of clients expect that the business should be available 24/7
According to an Oracle research refusing the client calls during the night you can lose up to 50% of requests.
Chatbot enlarges sales funnel
Increasing conversion
Bots answer the questions at night, the managers - during the day. In difficult situations bots save and transfer to the manager.
The result: clients receive answers to their questions and place orders at their early convenience.
Increase of postponed sales
Client enters into an interactive dialogue and bot can give him messages, pictures, quiz-games and any other content.
The result: client is involved in a dialogue, and the reputation of the company is getting increased.
CRM system integrations and more
Microsoft Teams
Integrate Microsoft Teams with KOMPaaS telephony. Manage communications with any users via chat and phone directly within the Teams workspace.
Odoo
Synchronize calls, messages, and customer data in your CRM. Integration of KOMPaaS telephony with Odoo CRM helps efficiently track leads and increase the number of successful deals.
Make
Build automated integration scenarios using Make and KOMPaaS. Connect CRMs, messengers, and business services without coding.
Slack
Receive automatic notifications about calls, SMS, speech analytics results, and other telecom platform events in the Slack corporate messenger through integration with KOMPaaS telephony.
Telegram
Manage customer conversations in Telegram and receive notifications about events on the KOMPaaS platform directly in the messenger.
WhatsApp
Integrate WhatsApp into your workflows: communicate with customers, record conversations, and automate responses using the KOMPaaS.tech platform and the popular messenger.
Viber
Add Viber as a communication channel to expand customer engagement capabilities. Manage chats and notifications within a unified KOMPaaS interface.
Facebook Messenger
Use Facebook Messenger to interact with customers via a ready-to-use integration with the telecom platform KOMPaaS. Receive and process customer messages in your preferred channel.
RCS
Leverage RCS messaging capabilities within the KOMPaaS telecom platform. Interactive RCS messages enable instant communication with customers and significantly speed up response times when quick feedback is required.
SMS
Use SMS as a customer communication channel. Track customer interactions via SMS within a single KOMPaaS interface.
Email
Use email as a communication channel with your customers. The KOMPaaS telecom platform supports email integration, expanding your communication capabilities.
Google Sheets
Export data on KOMPaaS platform events to Google Sheets. Analyze call data, SMS, and messaging interactions in a format convenient for you.
Technology
Chatbots are based on a low-code approach, which incorporates the elements of bot-design and code. Thanks to this you can implement a sophisticated logic of bot, which can be understandable for a specialist who is not familiar with programing: marketing expert, product-manager, salesman.
Who benefits from implementing a bot?
Internet agencies
Your customer demands do not relate to the time of the day. Your client can make an appointment, use and pay for services during the night involving Chatbot.
ECOM
Lot of buyers are looking for goods in the evening, after work. At this time there is a need for informing them, providing consultations in order to make a decision and not to postpone the purchasing or turn to the competitors.
Services and online education
If your business is related to the information, the sales process is connected with clarification of many details. Bots can answer the basic questions and keep waiting the customer until the specialist takes over the call.
Answers to your questions
