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Voice Robot for customer base calls
Increase company profits and improve the experience of your regular customers.
Buy nowAdvantages
- 24/7Customer support
Instant help to improve service quality
- 100%of calls processed
Robots handle as many conversations simultaneously as there are channels connected to the number
- < 5 secData loading time
Make changes to orders or provide real-time information to the customer
- - 30%Reduction in service costs
One robot replaces several employees, requires no breaks, and needs no training
The robot can perform various tasks
NotificationsRemind about overdue payments, appointments, events, accumulated bonuses
ConfirmationComplete order creation, confirm delivery time, or perform transactions
Collecting feedbackLearn customer opinions on products or services, assess operator performance, conduct extensive surveys
Reactivating the customer baseIdentify the needs of inactive customers or offer special deals
How to use the Voice Robot for customer base calls?
The Voice Robot is used to exchange important information between the customer and business applications such as CRM or billing systems.
To ensure seamless communication, you need to create a scenario for the virtual PBX and set up a task for the automatic call, as well as configure integration with the CRM. The script will be executed automatically through the API as data containing the necessary parameters is received.
During the conversation, the voice robot can address the customer by name, provide order details, ask relevant questions, and send the answers to an external database. Scripts can also include the option to connect a call center operator to the conversation.
Utilize all the capabilities of modern telephony for business
The robot will enter the collected information into the CRM system, move deals through stages, and create follow-up tasks
The robot understands spoken requests and responds to customer questions
Call a contact database of any size in the shortest time possible
Set up a call task according to your business needs
For the Automated Calls service
Send important information or offers directly during the conversation
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